Privacy Policy – ProBooks Accounting

Effective Date: [Insert Date]

ProBooks Accounting (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act and Alberta’s Personal Information Protection Act.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and business details

  • Financial Information: Information necessary to provide bookkeeping and accounting services

  • Technical Information: IP address, browser type, and website usage data

  • Other Information: Any information you voluntarily provide through forms, email, or client portals

2. How We Use Your Information

We use your information to:

  • Provide bookkeeping and accounting services

  • Communicate with you

  • Maintain accurate records

  • Comply with legal and regulatory requirements

  • Improve our website and services

We do not sell or rent your personal information.

3. Consent

By providing your information, you consent to its collection, use, and disclosure as described in this policy.

You may withdraw your consent at any time, subject to legal or contractual obligations.

4. Disclosure of Information

We may disclose your information:

  • To trusted third-party service providers (e.g., accounting and document management platforms)

  • To government authorities, including the Canada Revenue Agency, when required

  • When required by law

5. Data Security

We take reasonable steps to protect your information using appropriate physical, technical, and administrative safeguards.

6. Data Retention

We retain information only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal requirements.

7. Cookies and Analytics

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic.

You can adjust your browser settings to refuse cookies if you prefer.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

9. Your Rights

You may request access to or correction of your personal information by contacting us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact:

ProBooks Accounting
info@probooksaccounting.ca
780-800-9125